RETURNS & EXCHANGES
You simply need to contact us within 7 days of receiving the item via email and we will send you the return instructions. Please make sure that everything is included in its original condition including tags, dust bags etc. Return shipping will be at the customer’s own expense as we are unable to offer free return shipping at this stage. However, if you have the plan to purchase through Paypal we recommend activating free returns with your account. Once we have received your item we will ship you a replacement immediately. Please ensure you choose carefully as there is only one exchange permitted per order.
Should you wish to return your item, please contact us within 7 days of receiving the item. We only approve a refund if the item is faulty. The item must be unworn and in its original condition. You will be issued a returns form to complete to send along with your item(please include garment bag, fabric swatches, dust bag etc). Return shipping will be at the customer’s own expense as we are unable to offer free return shipping at this stage.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Please contact our Customer Service teammissymilana2020@gmail.com as soon as possible to assist you further.
Discounted Items
In the event that an item has been discounted, this will be deemed as a final sale and cannot be returned or exchanged.
You can always contact us for any question at missymilana2020@gmail.com.